Canadian Real Estate Association Selects Verint to Improve Experiences Across Digital Channels
Melville, NY, USA, Oct, 2020 -- Verint Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, announced the Canadian Real Estate Association (CREA), a Canadian single-industry trade association, has selected Verint’s Experience Management solutions to gain comprehensive insights into the member experience across its digital properties*.
A long-time Verint customer, CREA wanted to expand its listening program to gain deeper insights to support improved digital experiences. CREA is using Verint solutions to enable its consumer insights team to understand, predict and improve digital experiences and continually prioritize improvements with the greatest business impact. CREA is also able to capture, analyze and act on member feedback to improve loyalty and deliver better experiences.
"Having the right solutions in place to scale our digital properties to serve our membership is critical to our success," says Patrick Pichette, Vice-President, CREA. "Being able to act on real-time feedback and use the insights to drive our digital strategies supports our mission to provide our members with responsive and innovative technology to assist them in their real estate endeavors."
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Monday, October 19, 2020
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