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Melville, NY, USA, Sept, 2023 - Verint(R) (NASDAQ: VRNT), The Customer Engagement Company(R), announced it has earned co-sell ready status with Microsoft and that the Verint Open Contact Center as a Service (CCaaS) Platform™ will be commercially available in the Microsoft Azure Marketplace by early fall.

Earning co-sell ready status allows Verint to work with Microsoft to enable more organizations to increase customer experience (CX) automation by leveraging the Verint platform on Azure. By increasing CX automation, Verint and Microsoft will enable brands to elevate CX while reducing operating costs.

The Azure Marketplace is an online market for buying and selling cloud solutions certified to run on Azure. The Azure Marketplace helps connect companies seeking cloud-based solutions with partners who have developed solutions that are ready to use.

"As a top tier Microsoft partner, our expanded relationship presents a global opportunity to work together to bring CX automation to more enterprises," says Verint’s John Bourne, senior vice president, global channels and alliances. "By leveraging data and AI to increase CX automation, our Open CCaaS Platform enables brands to elevate CX while lowering operating costs."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com

Date Posted: Monday, September 4, 2023