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Livonia, MI, USA, Jan, 2021 -- WorkForce Software, a global provider of cloud-based workforce management solutions, announced that it has been recognized as the #1 workforce management vendor in both the 2020 Workforce Management Data Quadrant and 2020 Workforce Management Emotional Footprint reports from SoftwareReviews. SoftwareReviews is a division of IT research and advisory firm Info-Tech Research Group.

The SoftwareReviews Data Quadrant and Emotional Footprint reports are based on feedback from real end users of workforce management vendors. The Data Quadrant report rates vendors based on product features and vendor capabilities. The Emotional Footprint report rates users’ overall feelings about the vendor-client relationship and product effectiveness.

WorkForce Software was the highest rated workforce management vendor in both reports, reflecting not only the quality of its product but also the trust and strong relationships WorkForce Software has with its customers.

"We are incredibly proud to be rated the #1 workforce management vendor by our own end users for the third year in a row," said WorkForce Software CEO Mike Morini. "We partner closely with our customers, listen to what they need, and provide solutions that meet their unique workforce challenges. The results of the Software Reviews reports confirm what we hear from our customers: that we are the most trusted vendor providing the greatest value in the workforce management space."

In addition to being the top-rated gold medalist on the Data Quadrant report, WorkForce Software secured the top satisfaction scores in six categories of vendor capabilities and product features.

In the Emotional Footprint report, WorkForce Software was the top rated Champion with perfect scores in the categories of caring for clients, demonstrating integrity, promoting client friendly policies, putting client interests before vendor interests, including enhancements in the product, being inspiring, and supporting innovation. 

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Posted by Veronica Silva Cusi, news correspondent
Source: WorkForce Software

Date Posted: Monday, January 18, 2021