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New York, NY, USA, Nov. 3, 2021 -- Pager, a virtual care navigation and collaboration platform, announced that Beeper, its nursing and care coordination friendly professional services provider, has achieved URAC's Health Call Center accreditation for its operations across the 50 U.S. states. Beeper, also known as Pager's Command Center, provides clinical services on behalf of Pager to the company's clients. 

URAC's mission is to advance quality in healthcare through leadership, accreditation, measurement, and innovation. The URAC accreditation process demonstrates a commitment to quality services and serves as a framework to improve business processes through benchmarking organizations against nationally recognized standards. This rigorous process validates the quality of Pager's services and provides certainty for existing and future clients about the caliber of the company's care delivery.

"The quality, flexibility, and robustness of our nurseline and nurse chat services – delivered via the Pager platform – enable clients to offer patients a high-touch, human-centered experience that differentiates Pager's services from many other virtual care offerings," said Walter Jin, Chairman and CEO of Pager. "This accreditation is evidence of the value we place on quality, and we're excited to continue growing these services."

"Beeper's nurses and care coordinators are a crucial piece of the puzzle when it comes to providing patients with the care and guidance they need and ensuring they are given the appropriate next steps in their journey," said Joe Martinez, Senior Director of Virtual Care at Pager. "We have always been focused on offering a high standard of care to all of our users, and the URAC accreditation proves that our efforts have been successful. The clinical team looks forward to continuing its work to create a cohesive, frictionless virtual care experience."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com

Date Posted: Friday, November 5, 2021