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New Delhi, India, Nov 15, 2021 -- Xperium, an end-to-end guest experience management platform powered by AI and smart automation, has announced the partnership with IDS Next property management system, an enterprise PMS companies in India. Through this integration, hotels using IDS on-premise or IDS cloud Property Management System (PMS) will be able to seamlessly connect Xperium to provide a completely automated guest experience suite to its existing and future customers.

On the partnership, Manoj Mohanty, Senior VP – Sales, South Asia and South-East Asia at IDS said, "In today’s connected world, this integration with Xperium will help hotel partners connect deeply with their guests. They will be able to build a strong bond, enhance their brand’s credibility, and increase visibility and profitability. More importantly, pre-stay, during the stay, and post-stay connections are very important to understand guests and their collective feedback."

"Our objective for this integration is to enhance the experience of IDS customers by providing them the right tools for automating guest-facing processes and improving the guest experience. This integration paves way for a hassle-free, automated guest communication set up for hotel guests; which will increase hotel revenue via upsells and improve hotel reputation via Xperium feedback and ORM features," says Sachin Agarwal, Co-founder and Head of product at Xperium.

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.apnnews.com

Date Posted: Wednesday, November 17, 2021