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Cortical.io Wins coveted Innovation Index Awards from Deep Analysis #contactcenterworld Cortical.io announced that they have won the Innovation Index Award from technology analyst firm Deep Analysis. Deep Analysis noted that, "Cortical.io has developed an innovative AI technology based on a natural language understanding (NLU) approach to interpret and process human language text. In recent years deep learning has been used successfully to improve the quality of natural language processing (NLP) such as Amazon Comprehend and Microsoft Azure cognitive services. But these rely on the massive computational power of those industry giants. With its lower computing requirements, Cortical.io is potentially accessible to more markets and applications." Last year, Deep Analysis created the Innovation Index Awards to celebrate the innovative approaches in the enterprise software market. The goal of these awards is to honor and highlight those technology organizations that have stood out in the past year, based on four specific criteria:
"Research is core to our work, and in 2021 the team at Deep Analysis took more than 150 briefings with companies ranging from multi-billion-dollar vendors to tiny, early-stage startups. Every so often, both in our vendor briefings and in our client work and desk research, we had a "shut the front door!" moment where we were dazzled by something innovative and exciting," said Alan Pelz-Sharpe, Founder & Principal Analyst at Deep Analysis. "It takes something special to get an Innovation Index Award, and we think Cortical.io deserves an extra shout-out and time in the spotlight. Each of our 10 winners do something different, something innovative that moves the needle, something that has the potential to improve, educate, and stimulate the information and process automation management industry as a whole. At the core of their inclusion is their ability to reframe, rethink, and reinvent." "It’s exciting that Cortical.io is continuing to gain recognition for our ability to reinvent the methods used for contract and message intelligence and more generally accurately classify, extract and search information within unstructured documents," said Thomas Reinemer, COO at Cortical.io. "We continue to prove this technology to be a major enhancement to help solve complex problems for industry leaders in insurance, finance, pharmaceuticals, automotive, marketing and other verticals." #contactcenterworld Date Posted: Tuesday, September 14, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |