© ContactCenterWorld.com
www.ContactCenterWorld.com

International Call Centre Racket Busted, 3 Held

#contactcenterworld

Vadodara, India, June, 2020 -- Three persons were arrested for running an international call centre racket where they lured American citizens into loans and and siphoning off money from their bank accounts.

The detection of crime branch (DCB) officials said the trio was operating from a residential colony in Manjalpur.

They got hold of phone numbers of American citizens. "The trio used to make phone calls to American citizens and offer them loans of different amounts. Once the victim was convinced, they used to ask them to buy online pay cards for paying advance instalments that was usually 10% to 15% of the loan amount promised,"said Jaydeepsinh Jadeja, DCP (crime).

The victims were then asked to buy bitcoins from a website and the money was then siphoned off by the accused, two of whom are graduates.

Parshwa Mehta, a resident of Ahmedabad, planned the entire scam and started the call centre in the city. He then roped in Sumit Rajput and Kapil Goyal for making calls to the victims. Mehta and Goyal are both gradates while Rajput is SSC pass.

Police are investigating how they managed to get phone numbers of the American citizens. Their bank accounts too will be investigated to ascertain the amount that they siphoned off from the victims’ accounts.

Police seized three laptops, four mobile phones and some cash from the spot. Mehta was arrested by the police in Ahmedabad in a similar call centre racket in 2017.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://timesofindia.indiatimes.com

Date Posted: Tuesday, June 23, 2020



About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.