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Digital Banking and Payments Start-up Revolut Partners with Vonage #contactcenterworld The Vonage partnership will provide Revolut agents with the ability to route calls to one another to successfully deal with any customer issues and customize dashboards with real-time performance data and analytics. Revolut has chosen Vonage to drive customer engagement and create the best possible experience from anywhere. Reggie Scales, Senior Vice President, Applications Group for Vonage, said, "We are pleased that Revolut has chosen Vonage to drive customer engagement and create the best possible experience from anywhere. With Vonage's Salesforce integration, the Revolut team has access to key customer data and insights, while benefiting from communications that are more meaningful, across any channel." Matthew Acton Davis, Global Head of Sales at Revolut said, "We are delighted to bring Vonage's solutions to Revolut. Its flexible and scalable cloud communications solution will help us to provide a consistent and personalized customer experience." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Thursday, June 16, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |