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Imus, Cavite Launches Outbound Call Center Assistance for Cash Aid Woes #contactcenterworld In a Facebook post, Mayor Emmanuel Maliksi said residents will have to fill out a form and text it to the designated number. Upon receiving the information, a representative from the Ayuda at Lingap contact center will reply to the sender to assist him/her with the issue. The contact center can help residents who are having trouble accessing the city’s cash aid portal, beneficiaries who want to register an additional family member, information corrections, and other problems related to cash aid. In April, the city government launched an inbound help desk to expedite the distribution of financial aid. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, May 14, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |