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ChaseData Announces the Launch of its New Brand, DialedIn #contactcenterworld They have spent more than twenty years delivering Dialer and Call Center software as ChaseData Corp, and the time has come to rename themselves with a more recognizable brand that better reflects the company's technology and values. "What better time than now to be DialedIn , the new company name and enhanced CCaaS product line," says CEO of DialedIn , Ahmed Macklai. More than just a name change, it brings along improvements to the current product and company.
And they won't stay still. Their DialedIn Agent Assistant is already in its pilot phase. It uses machine learning, text to speech, speech to text, and other state of the art technologies to optimize reaching leads and customers before agents. DialedIn 's goal is to help customers achieve maximum productivity gains. They are confident that their new look and feel, with its enhanced capabilities, reflect that. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, March 14, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |