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Talkdesk CX Cloud Named to Google Chrome Enterprise Recommended Program #contactcenterworld "Talkdesk was born in the cloud and is committed to delivering enterprise scale with consumer simplicity," said Robert Gavin, vice president of Alliances, Talkdesk. "This partnership further reflects our mission to provide organizations with a smarter way to unlock the promise and potential of great customer experiences through highly secure contact center solutions that are easy to deploy, simple to use, and give agents the tools to drive productivity from anywhere." According to the Talkdesk Future of Workforce Engagement report, 61% of organizations plan to implement a hybrid workforce model, making contact center security and flexibility a priority. The technical standards of Google’s Chrome Enterprise Recommended program align with the Talkdesk commitment to powering cloud contact center solutions that meet businesses’ rigorous security requirements and enable agents to enjoy the same user experience across all Chrome OS devices, whether in the office, at home, or on the road. "The Chrome Enterprise Recommended stamp of approval gives Talkdesk customers the added assurance that Talkdesk CX Cloud meets our rigorous technical standards to be considered a validated solution for Chrome OS," said Gregg Fiddes, head of Chrome Enterprise Technology Partnerships for Chrome OS. "As organizations increasingly adopt hybrid work environments, security, flexibility, deployment, and management are vitally important to supporting their teams and safeguarding customer interactions." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, April 13, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |