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Telinta Enhances its Desktop Softphone and WebRTC Solutions #contactcenterworld Telinta’s brandable Desktop Softphone is a software application for Windows, Mac, and Linux computers, enabling VoIP service providers to offer both inbound and outbound VoIP calling, plus messaging. The company’s WebRTC solution can be accessed by users via a convenient multi-language web-based portal, without the user needing to install software. New features added to these solutions include an optional Operator Panel and Busy Lamp Field (BLF), enabling an office receptionist to see at a glance if a team member with an extension on the same PBX is busy with an active call. Other features include both attended and unattended call transfers, placing calls on hold, SMS and free on-net messaging, phonebook, call history, do not disturb, and more. VoIP service providers can also offer optional features to their users such as voicemail, call forwarding, multiple DIDs, and other capabilities. "Telinta offers a full range of softphone options for Telinta customers and their resellers to offer VoIP calling from virtually any compatible device," explained Alex Ferdman, CEO of Telinta. "From Windows, Mac, and Linux, to Desktop and Laptop, Apple and Android mobile devices, and even web-based VoIP calling from the user’s own browser – Telinta has a brandable solution!" #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, February 17, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |