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Gnani.ai Launches armour365™ Voice Biometrics Software Based on Patented Tech

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San Francisco, CA, USA, Sept 21, 2021 -- Gnani.ai, a provider in Conversational AI and voice security domain, announced the launch of its home-grown Voice Biometrics software. Christened armour365™, the biometric solution boasts features to cater to new and emerging risks in fraud prevention and information security. armour365™ Voice Biometrics works on 300 plus proprietary audio features and comes with out-of-the-box integrations to multiple contact center software providers and messaging apps.

Ganesh Gopalan, Co-founder and CEO, Gnani.ai, said, "Voice Biometrics can be a blessing in disguise for Contact Center and Infosec leaders battling fraud and data theft through various communication channels. With a response time of less than 500 milliseconds, armour365™ has been engineered to help IT and security teams to replace error-prone and legacy authentication methods like PINs and passwords to realize the potential of Voice Biometrics being truly contactless."

Commenting on the launch, Ananth Nagaraj, Co-founder and CTO, Gnani.ai, said, "We are thrilled to launch armour365™ with industry-leading accuracy and thankful to our Engineering and Product teams to have pulled this off indigenously. We’re confident our customers will benefit immensely with this ‘low-cost and no-code solution’ built to offer reliable voice security."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com

Date Posted: Thursday, September 23, 2021



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