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PlantX Launches Branded Mobile Application #contactcenterworld PlantX Shop, the Company's new PlantX-branded mobile app, will be available to all PlantX customers on iOS and Android mobile devices in Canada and the United States. PlantX Shop aims to complement and expand PlantX's existing e-commerce capabilities. While the current PlantX online platforms are created with a mobile first design, which ensures that the online shopping experience is mobile friendly, the new PlantX app aims to further enhance the PlantX shopping process by enabling customers to save passwords and shipping information and therefore expediting checkout times. The application is also designed to include an integrated QR code scanning feature that will allow customers to self-checkout in all of the XMarket retail stores, increasing the speed and efficiency of the checkout process. PlantX expects QR code scanning functionality will be integrated into an updated version of the app that is expected to launch mid-2022. "The new PlantX app offers us a truly exciting advantage in interacting with our community in more efficient and dynamic ways," said PlantX CEO, Lorne Rapkin. "There are many research studies that highlight the power of mobile technology in expanding business in the e-commerce space. Approximately one-third of online shopping is done through mobile apps, accounting for roughly 70% of all e-commerce sales. We are excited to see the potential of our new mobile app." 'With the significant rise of e-commerce and digitized shopping in recent months, customers are seeking easier options to navigate the complex online shopping systems available to them", said Sean Dollinger, PlantX Founder. "We are always looking to develop new strategies that can help us upgrade our customers' plant-based experience. PlantX Shop is an extremely exciting tool that allows us to go above and beyond to improve our customers' satisfaction." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, December 13, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |