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EPIC Connections Announces Team Roles #contactcenterworld Since joining the firm in 2017, John Glantz has served as a Senior Consultant and Vice President of Consulting Services managing the consulting business unit and onboarding customers to contact center and CCaaS (Contact Center as a Service) technologies. In his new role, he will oversee business operations, execute business strategy, and will play a lead role in the company’s future growth initiatives. Carrie Messinger joins the business as a Director of Marketing and is a certified agile marketer and accredited scrum master. She brings competencies from experience in the SaaS industry and will oversee branding, campaigns and promotions, and introduce new mar-tech solutions to the business. She will work closely with sales and leadership to transform the company’s digital assets and customer acquisition strategy. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, June 8, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |