© ContactCenterWorld.com

2Hz Announces Early Access Program for Krisp Noise Cancellation Application for Call Centers


Berkeley, CA, USA, June, 2019 -- 2Hz, Inc., a developer of voice and audio technologies and applications to enhance call clarity, productivity, privacy and quality of daily communications, announced its Early Access Program for the availability of the company's new Krisp™application. As part of this program, Sitel Group and 2Hz have developed a strategic partnership.

"Deploying Krisp's technology in our contact centers fully aligns with our ongoing strategy to improve our associates' experience at work and enhance the customer experience we deliver," said Olivier Camino, Global COO and founding partner at Sitel Group. "Krisp's technology supports our vision of leveraging AI to deliver better experiences for our clients' customers. Our group is committed to driving grounded innovation through partnerships that empower CX improvement, and Krisp is a valued partner on this roadmap."

"We are pleased to partner with Sitel to bring Krisp into their contact centers," said Robert Schoenfield, COO of 2Hz. "Improving agent and customer experience is a shared vision for our companies."


Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com

Date Posted: Thursday, June 27, 2019

About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.