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Calabrio Earns Spot on G2’s 2023 Best Software Awards for Customer Service

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Minneapolis, MN – Calabrio, the workforce performance company, today announced it has been named in G2’s 2023 Best Software Awards, on the Customer Service list. As the world’s software marketplace, G2 is visited by 80 million software buyers each year. Its annual Best Software Awards rank the world’s software companies and products on authentic, timely reviews from real users.

Calabrio’s receiving a G2’s Best Software Award recognition is thanks to the company being a trusted ally to brands. Calabrio helps empower their contact centres as brand guardians with a true-cloud, fully integrated suite that enriches and understands human interactions.

"We love our customers—their success is our success. So, it’s an honour to receive this award, and we're so proud that customers have taken the time to write hundreds of rave, honest reviews about Calabrio ONE," said Kevin Jones, CEO and President of Calabrio. "We take these reviews and feedback seriously and innovate every day to incorporate customer suggestions into our product. We look forward to continuing our proven track record of enabling companies to be the best they can be."

The 100 companies are ranked on a combination of Satisfaction and Market Presence scores for each vendor, and the 100 products are ranked on reviews across all categories they are a part of. To be recognised as a Software Award, a software company or product must receive at least 50 approved and published reviews during the 2022 calendar year. Scores reflect only data from reviews submitted during this evaluation period.

To learn more, view G2’s 2023 Best Software Awards and read more about G2’s methodology.

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Date Posted: Friday, February 10, 2023



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