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Hodusoft Introduces Outbound Call Center Software with Remote Dialing #contactcenterworld HoduCC call center software has in-built tools to facilitate work from home programs such as WebRTC phone, remote agent, call bridging, call recording, browser-based access, call forwarding to mobile, among others. The HoduCC outbound call center software also features automatic dialers to increase the efficiency and productivity of call center agents. "Our continuous efforts to enhance customer experiences has led to building remote dialing features in one of HoduSoft’s most popular products—HoduCC Call Center Software. In today’s 24/7 work environment, outbound call centers play an important role in sustaining customer relationships and opening doors to new opportunities. It is essential that customer service agents are also able to carry out their critical work, wherever they are," HoduSoft Co-Founder & Chief Business Development Officer, Kartik Khambhati said. The rapidly growing global call center market is valued at USD 339.4 billion and is expected to increase steadily in the coming years to reach USD 496 billion by 2027. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, February 4, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |