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New Call Center Aims to Answer Iowans' Questions About Monkeypox #contactcenterworld Sarah Ekstrand, the public information officer for Iowa HHS, said the center went live on Aug. 17. Between opening day to Aug. 24, the center received a combination of 13 emails and calls. Ekstrand noted the majority of people contacting them were requesting information on testing, vaccine eligibility and the location of vaccine sites. The state has allocated 2,441 doses of the monkeypox vaccine. As of Monday, Aug. 24, 1,681 doses were administered. There are 16 confirmed cases of monkeypox in Iowa according to the CDC. Currently, Iowa is giving out vaccines to those who have been exposed to monkeypox or are in what is considered a high-risk category, such as men who have sex with other men. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, August 30, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |