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Cyara Automated CX Assurance Platform Reduces Time to Value for Genesys Cloud Customers


Redwood City, CA, USA, April 30, 2020 - Cyara, provider of the Automated CX Assurance Platform, has reached a new milestone in its partnership with Genesys(R), a global provider in cloud customer experience and contact center solutions. 

"As a Genesys AppFoundry partner, Cyara works closely with Genesys to help joint customers reduce time to value, maximize the return on their investment and build better customer experiences," said Jeff Flores, vice president of channels and alliances at Cyara. "Companies that choose Genesys and Cyara prioritize innovation and delivering great customer experience for their customers."

"As enterprises move to Genesys Cloud, Cyara’s Automated CX Assurance platform can aid in their implementations," said Scott Cravotta, executive vice president of Worldwide Professional Services at Genesys. "We are excited to work with innovative companies, like Cyara, that help our customers migrate smoothly to the industry’s leading public cloud contact center platform."

How Cyara accelerates contact center deployments for Genesys Cloud

By leveraging Cyara Automated CX Assurance Platform, Genesys Cloud customers can accelerate deployments and ensure improved outcomes. Cyara ensures the continuous delivery of quality contact center experiences.

*Offered as a select set of complementary technologies by the Genesys Professional Services Group, Genesys Expert Apps are pre-built applications and customized solutions developed by Genesys or partners.


Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com

Date Posted: Monday, May 4, 2020

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