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Creative Virtual Awarded for Innovative Conversational AI Technology and Consultation Expertise #contactcenterworld "After nearly two decades of Creative Virtual playing a key role in establishing and advancing the conversational AI market, it’s still always an honour to be recognised for our technology and expertise," says Chris Ezekiel, Founder & CEO of Creative Virtual. "Being an industry leader requires the hard work and collaboration of our entire global team as well as a continuous emphasis on innovation. I’m excited to receive this award as we are preparing for our next big product launch in 2022." The upcoming Gluon release of V-Person™ includes updates to Creative Virtual’s chatbot, virtual agent, and live chat technologies. It also features a re-architecture of the V-Portal™ orchestration platform. The platform’s updated user interface will make it easier for organisations to deploy and maintain their conversational AI solutions without compromising on any of the advanced enterprise-grade functionality they rely on for delivering seamless, personalised digital experiences. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Thursday, October 28, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |