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Creative Virtual Awarded for Innovative Conversational AI Technology and Consultation Expertise

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London, UK, Oct 26, 2021 -- Creative Virtual, a provider in conversational AI for customer and employee engagement, have been named ‘Best Conversational AI Solutions Provider – London’ in Corporate Vision’s 2021 Media Innovator Awards. This award recognises the London-headquartered company’s expertise in both developing conversational AI technology and delivering skilled consultation for implementing and maintaining solutions.

"After nearly two decades of Creative Virtual playing a key role in establishing and advancing the conversational AI market, it’s still always an honour to be recognised for our technology and expertise," says Chris Ezekiel, Founder & CEO of Creative Virtual. "Being an industry leader requires the hard work and collaboration of our entire global team as well as a continuous emphasis on innovation. I’m excited to receive this award as we are preparing for our next big product launch in 2022."

The upcoming Gluon release of V-Person™ includes updates to Creative Virtual’s chatbot, virtual agent, and live chat technologies. It also features a re-architecture of the V-Portal™ orchestration platform. The platform’s updated user interface will make it easier for organisations to deploy and maintain their conversational AI solutions without compromising on any of the advanced enterprise-grade functionality they rely on for delivering seamless, personalised digital experiences.

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com

Date Posted: Thursday, October 28, 2021



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