Safaricom to Recruit 300 Student Interns for its New Eldoret Call Centre
\Nairobi, Kenya, March, 2019 -- Safaricom will recruit 300 interns from various local universities in Uasin Gishu County to work at the new Eldoret call centre.
Safaricom Chief Customer Officer Sylvia Mulinge says the internship program will help build partnerships with learning institutions and provide an opportunity for the students to learn and gain experience in the job market.
"Our plan is to offer three months paid internships for students from various campuses within the county. This will not only help us to build partnerships with the learning institutions but will also enable us offer the youth work experience and mentorship," said Mulinge.
The company introduced Safaricom Jitambulishe, a Voice Biometrics identification system.
The systems grant customers to use their voices for authentication before accessing assisted services such as resetting their M-PESA PIN and PUK requests.
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Monday, March 18, 2019
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.