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data2cloud Unveils Cloud-based Contact Centre Solution


Muscat, Oman, March, 2020 -- Helping organisations thrive in the digital age, data2cloud, has launched its cloud-based contact centre solutions. These solutions offer customer service communication through a variety of channels including phone, email, chat and social media; all on one easy-to-use tool. 

Monther bin Hamad Al Mamari, Chief Executive Officer at data2cloud, said, "Our line-up of data solutions cater to organisations of all sizes and have been designed to provide them with the competitive edge they need to thrive and prosper. Our new contact centre solutions will help businesses align their customer service capabilities, allowing them to switch seamlessly between communications channels and deliver a better and more efficient overall customer experience. Backed by data2cloud’s world-class infrastructure and Ooredoo’s reliable network, this is another way that we’re supporting the Sultanate on its digital transformation journey."


Posted by Veronica Silva Cusi, news correspondent
Source: https://timesofoman.com

Date Posted: Tuesday, March 10, 2020

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