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Altigen Announces Public Preview of FrontStage #contactcenterworld "The cloud-based FrontStage omni-channel contact center solution is yet another differentiated offering in the current wave of Altigen's new applications being released through our various channels," said Jerry Fleming, president and CEO of Altigen. "Altigen's strategic focus is to provide best-in-class, cloud-first solutions to improve the customer experience, and FrontStage is a key component of this strategy as it allows our customers to differentiate their customer service interactions and improve employee productivity." "In concert with Altigen, we are excited to announce the public preview for our new, native Microsoft Teams omni-channel contact center solution, FrontStage," said Pavel Vrzák, FrontStage Technologies Co-founder and CEO. "We have worked intensively on implementing the Microsoft Graph APIs to enable customers to take advantage of all the advanced features of FrontStage natively within the Microsoft Teams platform. Additionally, FrontStage also works with Altigen's new MaxCloud UCaaS platform. Together with Altigen, our exclusive delivery and managed cloud service provider in the US and UK markets, we are anticipating great things ahead." FrontStage, based in Prague, Czech Republic, exclusively licenses its products in the United States and United Kingdom through Altigen. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, March 4, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |