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LiveVox Introduces Latest Platform Release, Designed to Maximize Contact Center Performance and ROI #contactcenterworld "Leading a contact center is harder than ever - the way customers want to communicate is changing rapidly and managers are under increasing pressure. With LV19, we reaffirm our unwavering commitment to helping our clients navigate these challenges," said John DiLullo, CEO of LiveVox. "This latest release empowers contact center leaders to take control of performance and implement game-changing customer engagement strategies. I’m especially excited about how we are transforming the Agent Experience with intelligent AI and automation and advanced communication and collaboration tools, crucial for creating exceptional customer experiences, especially with remote work being more prevalent." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Thursday, March 23, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |