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UJET Adds PlanetOne to Channel Partner Program


San Francisco, CA, USA, April, 2021 -- UJET Inc., a CCaaS 3.0 cloud contact center provider, is pleased to announce PlanetOne, the IT channel’s preferred business partner for identifying and delivering cloud-based and connectivity solutions to small and midsize businesses and enterprises, has joined the UJET Channel Partner Program.

"PlanetOne’s growing network of channel partners across the U.S., along with its focus on both the partner and customer experience, makes them an ideal master agent for UJET and our rapidly expanding channel partner program," said Vasili Triant, Chief Operating Officer, at UJET.

As a new UJET Master Agent, PlanetOne will provide its agents and solution provider partners full access to UJET’s cloud contact center platform and features, including their approach to embeddable experience, enabling businesses to fully integrate support into their existing mobile and web experiences. Partners can also access the new UJET Virtual Agent, which provides proactive, conversational AI to empower both customers and contact center agents.

"We are excited to add UJET’s CCaaS 3.0 to PlanetOne’s growing technology portfolio. UJET’s technology is proven and the team knows how to deliver an exceptional customer experience while reducing costs and streamlining operations," says Chris Werpy, Chief Operating Officer at PlanetOne. "With UJET, channel partners can help businesses further eliminate fragmented, repetitive customer interactions while unifying their customer data for a more intelligent and contextual customer journey."


Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com

Date Posted: Monday, April 12, 2021

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