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Virgin Media Creates New Jobs in Manchester with the Launch of its Latest Apprenticeship Scheme #contactcenterworld The positions require no prior experience, but successful applicants will gain a Level 2 Customer Service qualification over the 15 month scheme, which combines vocational and academic learning, and will put those skills into practice on the job. The scheme offers apprentices the opportunity to earn while they learn, with a starting salary of £18,530 plus bonuses – well above the national average for apprentices. All roles are offered on a permanent basis, providing new joiners with job certainty and the chance to progress in their careers at a time when many companies have cut back on staff training programmes. Speaking on the roles, Karen Handley, Head of Future Careers at Virgin Media, said: "The apprenticeship opportunities we’re creating in Manchester offer successful applicants the chance to learn the skills they need to get ahead at the same time as earning an industry-leading salary. In February, Virgin Media announced that it plans to hire more than 400 apprentices, graduates and interns in 2021 – a 163% increase from 2020. This investment in training programmes will help the telecommunications firm deliver next-generation gigabit speeds across its entire network by the end of the year and continue to expand its ultrafast network to hundreds of thousands more premises as part of its ‘Project Lightning’ programme. Applications are open until 17 May 2021. To find out more about the scheme and apply, visit Virgin Media’s dedicated careers website. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, May 7, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |