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SEWA Obtains 4 New ISO Certificates #contactcenterworld This comes from its keenness towards continuous improvement in the levels and mechanisms of providing its services to all customers, according to the best standards and achieving strategic and operational goals in line with the changes and the cultural and economic renaissance witnessed by the Emirate of Sharjah under the leadership of H.H. Dr. Sheikh Sultan bin Muhammad Al Qasimi, Supreme Council Member and Ruler of Sharjah. Mohammed Abdullah, Director of the Call Centre Department, noted that the authority’s call centre obtained the integrated management system after obtaining 4 new ISO certificates, to become 5 certificates obtained by the authority’s call centre this year. He stressed that the application of the integrated management system helps to implement ISO standards in various requirements, and adopt a framework for risk management. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, November 22, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |