Boost for Struggling Metro Bank as it Tops Watchdog's Poll for Customer Service
London, England, Aug, 2019 -- Struggling Metro Bank received a much needed boost as it topped the competition watchdog's customer service survey.
The challenger bank shared the top spot with First Direct, the online-only division of the HSBC group. HSBC also took the top spot in a separate survey covering Northern Ireland.
The surveys asked current account holders how likely they were to recommend their bank to friends and family.
Nationwide, Barclays and Lloyds Bank rounded out the top five while Royal Bank of Scotland received the worst score of the 16 banks ranked.
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Wednesday, August 21, 2019
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