© ContactCenterWorld.com
NovelVox introduces HubSpot CTI Connectors for Cisco and Avaya Contact Centers #contactcenterworld NovelVox’s CEO Amit Gandhi states, "Having to use multiple disparate applications while handling live calls is painful for agents, and being a global contact center solution provider, we totally understand this. Our CTI connectors save agents from such manual efforts by not just connecting a CRM to a CC telephony system, but also equipping the CTI interface with advanced agent controls and actions. We are extremely delighted to announce HubSpot as another CRM that goes into our CTI integration library and look forward to building a more advanced, tech-driven solution stack with every release" #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Thursday, November 3, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |