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MoEngage Empowers Brands by Fueling Decisions for Engagements with Insights-Led Customer Journeys #contactcenterworld MoEngage's new offerings empower marketers and product owners to create insights-led customer journeys with richer insights, enhanced personalization, and simplified measurement across channels with more flexibility. "Today's consumers demand a consistent, personalized experience across channels, with messages presented in context," said Raviteja Dodda, CEO and co-founder of MoEngage. "Our new product updates will help our customers meet these expectations, while understanding the series of moments that make up each individual's journey so they can create a frictionless and personalized experience just for them." In addition, MoEngage announced two new courses within its #GROWTH Academy, a learning hub for growth marketers and product owners, to help brands drive scalable growth through customer engagement. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, March 1, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |