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Ghana Post Wins International Award


Accra, Ghana, April 29, 2019 -- Ghana Post Company Limited, a designated postal operator has won the 2018 Best EMS Customer Care Award organized by the Universal Postal Union in Switzerland.

The award is in recognition of the Best Call Centers of EMS Cooperative members worldwide with winners were selected on the basis of their excellent performance for the year 2018 based on research by the Rugby Global Customer Care Systems.

This is the second time the company has won the award. Ghana Post won the Best EMS Call Center Award for the year 2017 organized by the same organisation in Switzerland.

Mr. Robert Ezekiel Asiedu, Head of International Affairs, Ghana Post, received the award at the International Bureau of the Universal Postal Union in Berne, Switzerland.

Ghana Post met the full eligibility criteria for the award hence the timely recognition.

The Customer Service Department of Ghana Post has demonstrated its commitment to providing excellent service to its worldwide partners in the EMS network.

In an interview with the Managing Director of Ghana Post, Mr. James Kwofie, he revealed that the Marketing World Award recognizes individuals and organizations that have put Africa on the map of Global Marketing, with super product values and exhibits excellence in upholding concrete marketing strategies.

"Ghana Post promises to bring innovations into postal services so that Ghanaians will enjoy value for money, speed and reliable services," Mr. Kwofie reaffirmed.


Posted by Veronica Silva Cusi, news correspondent
Source: https://www.ghanaweb.com

Date Posted: Wednesday, May 1, 2019

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