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DIDWW and Daktela Team Up for Extended Contact Center Reach #contactcenterworld As part of this cooperation, Daktela will benefit from DIDWW's virtual phone number coverage, allowing its contact center business to grow and operate efficiently across multiple countries and territories. In addition, Daktela will also utilize DIDWW's fully compliant global two-way voice and SMS services and their outbound SIP trunking solution. This will enable Daktela to enhance the quality of its contact center services and offer extended reach for its enterprise customers. "DIDWW is a great partner for us because they offer telecommunication services in 80 countries and have a powerful online portal for configuring and ordering services. Their voice services are of high quality and, in addition, their customer support is professional and reliable. We also appreciate their customer-oriented approach," specified David Hájek, Founder & Head of Global Expansion at Daktela. Laura Pakamaniene, the Business Development Manager at DIDWW, added, "We are looking forward to a long-term partnership with Daktela, a leading cloud communications software vendor. We are excited that our solutions can improve the service quality and generate value for the ever-evolving contact center industry." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Thursday, October 7, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |