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Pleasanton, CA, USA, Aug 11, 2022 - Medallia, Inc., a global provider in customer and employee experience, announced that Uncommon James, a jewelry brand founded by television personality and fashion entrepreneur Kristin Cavallari, has selected Medallia as its experience management platform of choice.

"We are thrilled to work closely with Uncommon James and help them deliver world-class experiences," said Gabe Benevides, Executive Vice President of Sales, Medallia. "With customers and employees engaging in new ways, leading organizations recognize that experience has become a critical foundation for business success. To stay ahead of changing market conditions and rising expectations, brands must understand their customers and employees across every touchpoint and act quickly to deliver exceptional experiences."

From on-site operations, digital, the contact center, human resources, sales & marketing, product development to market research, Medallia’s platform can meet the needs of every department, while also bringing them all together to drive transformational change through customer and employee experience.

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com

Date Posted: Friday, August 12, 2022