© ContactCenterWorld.com
Sprinklr Introduces Unified Modern Care for Faster Service, Engagement at Scale #contactcenterworld Sprinklr is announcing this news in celebration of CX Day on October 5th, which highlights the importance of customer experience professionals around the world. Comments on the News: "We chose Sprinklr because we know they’re as obsessed with customer experience as we are, and that they've built modern technology -- with everything from AI-powered chatbots to IVR deflection, all on one unified platform -- that can become the foundation of everything we do when it comes to caring for our customers," said SimpliSafe’s Chief Customer Experience Officer, Doug Woodard. "Companies in every industry around the world are struggling with costly outdated customer care technology that leaves agents ineffective and customers disappointed. With customer expectations increasing, it’s time for companies to embrace a unified, digital care strategy," said Pavitar Singh, Chief Technology Officer, Sprinklr. "With our latest Sprinklr Modern Care innovations, we’re further accelerating time to value for companies who want to unify their customer care into the digital age." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, October 5, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |