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British Gas Grows Partnership with ResQ Creating 200 New Jobs in Hull #ContactCenterWorld Steven Coulthard, Head of Customer Contact at British Gas says: "We are delighted with this new partnership which comes at a time when it’s never been more important to support our customers through the cost-of-living crisis. We see ResQ as a good partner who can help us talk to our customers and we look forward to working closely with them.’’ This unique partnership has gone from strength to strength, with ResQ consistently demonstrating its ability to deliver results for the energy provider and providing critical support during the current energy market crisis. ResQ will be looking to expand the team further over the coming months to continue supporting British Gas across both customer acquisition and customer service for residential and B2B SME customers, which will include responsible solutions for customer service and debt support. Gill Marchbank, CEO of ResQ, comments: "Being able to grow our partnership with British Gas is fantastic news and it's all thanks to the drive and commitment of our team. It reinforces our absolute belief that we are a top performing partner for sales and customer service and will deliver results better than anyone else in the market." Gill continues: "This expansion means new jobs for people within the local community. We are keen for anyone who is passionate about people and delivering a great customer experience to get in touch." #ContactCenterWorld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, September 23, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |