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Orion180 Connects to IVANS Distribution Platform to Enhance Customer Experience #contactcenterworld IVANS Download is a cloud-based data exchange software that delivers the latest policy-related information to an insurance company's agency partners directly into their management systems, ensuring that current, accurate information is instantly available throughout underwriting and servicing. With IVANS Download, agency partners can automate information exchange, increase operational efficiency, reduce errors and omissions, and deliver an insured experience. "Our focus is to provide our agency broker partners with an optimal customer experience by making ease-of-use a priority; IVANS Downloads is another step to enhance our brand's interactions with our agent partners," said Ken Gregg, CEO and Founder of Orion180. "By integrating into systems like IVANS, we're giving our partners the tools they need at the onset of the quoting and binding process to help them become more efficient and manage more sales volume." In addition to IVANS Download, Orion180 will also be integrated into Vertafore's Personal Line (PL) Rater and EZLynx's Rating Engine by the end of Q2 2022. Both rating systems allow agents to input insurance application information to get dozens of comparative pricing options from different insurance companies in seconds, instead of spending hours going through individual platforms. Headquartered in Florida, Orion180 operates in North Carolina, South Carolina, Alabama, Mississippi, Tennessee and Georgia with plans to continue expanding in 2022. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Thursday, March 10, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |