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Content Guru Awarded a Place on the NHS Shared Business Services Patient/Citizen Communications and Engagement Solutions

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Bracknell, England, Nov 2, 2021 -- Provider of cloud technology solutions, Content Guru, has been awarded a place on the 2021 the NHS Shared Business Services Patient/Citizen Communications and Engagement Solutions Framework.

The framework aims to provide a simple and compliant route for NHS organisations and wider public sector bodies to procure communication technology, enabling them to engage with patients, citizens and their workforces. It provides access to communications, alerts, reminders, and appointment technology, through a range of communication channels with a Digital First approach, while ensuring inclusion is maximised by offering traditional methods such as Phone, Mail and SMS.

Content Guru’s storm(R) cloud communications solution has been accepted onto 6 lots in the framework: Email, SMS, IVR, surveys and feedback (including the Friends and Family Test - FFT) and all-in-one combined solution and advisory/digital transformation.

Martin Taylor, Deputy CEO and Co-Founder at Content Guru, commented: "Content Guru is delighted to be accepted onto the Patient/Citizen Communications and Engagement Solutions Framework. Helping the NHS to enhance interactions with citizens as they access the healthcare system has been a primary focus for Content Guru both prior to, and in response to the pandemic. Supporting healthcare professionals to provide effective clinical care while improving clinical efficiency and safety is key to driving improvements in patient satisfaction. As a supplier of world-beating technology which facilitates this, Content Guru is grateful to be awarded a place onto a framework offering NHS organisations a simple and easy way to procure our solutions."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com

Date Posted: Tuesday, November 2, 2021



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