© ContactCenterWorld.com

TTEC EMEA Awarded Approved Supplier Status to the Crown Commercial Services G-Cloud 12 Framework


London, UK, Oct, 2020 -- TTEC Holdings, Inc. (NASDAQ: TTEC) a global Customer Experience as a Service (CXaaS) partner, has been approved to supply a comprehensive portfolio of Managed Cloud Contact Centre and Consulting services on the Crown Commercial Services (CCS) G-Cloud 12 framework.

The CCS G-Cloud 12 was released this month to provide "public sector organisations a straightforward and compliant way to purchase cloud based services, such as hosting, software, and support," according to a Crown Commercial Services press release. The framework helps agencies to simplify the procurement process and give easier access to timely services and resources.

"TTEC EMEA is delighted to have been awarded a place on the G-Cloud 12 framework and to have the opportunity to offer central Government, local councils, NHS Trusts and other public-sector bodies the ability to rapidly procure and deploy leading-edge CX software and services that are successfully used by many of today's leading UK and European brands," commented Wayne Kay, Regional VP of Digital at TTEC EMEA.


Posted by Veronica Silva Cusi, news correspondent
Source: TTEC

Date Posted: Monday, October 5, 2020

About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.