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New Helpline for Single Women and Senior Citizens to be Launched Soon in Bhopal #contactcenterworld The city Mahila Thana is being revamped and many new initiatives are being taken under the Bhopal Police Commissionerate. The new single window initiative for single women and senior citizens is also a part of these initiatives. Notably, a number of crimes against single women and senior citizens residing alone have been reported in the city during the recent years. Such initiatives have been taken up by police in the past too, but they became dysfunctional due to lack of monitoring. A woman cop told TOI that the new initiative of single window helpline for single women and elderly people residing alone will soon be inaugurated in the city. The aim of the single window helpline is to make the elderly people or single women residing alone feel that they have somebody to care for them. Once the senior citizens or single women including widows, single parent, working women or a student residing alone register themselves by visiting either Mahila Thana or local police station, the designated cops of city police would often visit their homes in their jurisdiction to keep a check on their security needs. In case of senior citizens, the cops will also take care if they need any medical help or any other help. Mahila Thana would monitor the whole process, she added. Speaking on the initiative, Puja Mishra, a Bagsewaniya-based young professional, told TOI that Bhopal has become an education hub and girl students from many parts of the state come here to study. They either reside in girls hostels or PG basis. If any such initiative is started it would be of much help. She added that she knows many senior citizens, who reside alone in many parts of the city while their children work in outstations or abroad. The initiative will provide them the much-needed help. DCP (Headquarter) Vinit Kapoor said that the idea is at a very nascent stage and still needs brainstorming on various aspects. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, February 22, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |