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Axis Bank in Partnership with CRMNEXT Wins the Best CRM Implementation Award by Asian Banker #contactcenterworld The award identifies as one of the best examples of cooperation between a financial institution and its strategic IT service provider, and how such cases exemplify innovations. It recognized Axis Bank's resilient customer satisfaction and consistent delivery of high-quality services exceeding client expectations, delivered using the CRMNEXT platform. Mr. Avinash Raghavendra, Executive Vice President, IT, Axis Bank, said "We partnered with CRMNEXT for its proven implementations in banking, out-of-box functional capabilities, and strong integration capabilities. Their deep insights and intuitive digital solution have paved the way for us to become the preferred financial solutions partner. We have successfully simplified the entire banking experience, mapped the exact customer requirements, and optimized customer service turnaround time greatly. Working as one team, we look forward to scripting a great success story of our digital transformation and driving tangible business impact for our customers." "It's a great moment of pride for us! This recognition underlines our commitment of providing innovative and agile banking solutions, enabling banks to deliver world-class customer experience in this fast-evolving digital banking landscape. It reaffirms our technology leadership in the financial sector." Said Bidhan Choudhary, Co-founder and Executive Director, CRMNEXT. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Thursday, August 11, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |