© ContactCenterWorld.com
www.ContactCenterWorld.com

Mobile Provider NTT Docomo's Tokyo Call Center Hit by Possible Coronavirus Cluster

#contactcenterworld

Tokyo, Japan, March 20, 2020 -- A woman in her 20s at NTT Docomo Inc.'s call center in the Japanese capital is the ninth worker there to be confirmed infected with the novel coronavirus, the Tokyo Metropolitan Government said on March 19.

The call center had already seen eight employees infected with the virus by March 18, according to NTT Docomo. The metro government is investigating the cases as a possible coronavirus cluster.

The woman is one of seven newly confirmed cases -- men and women aged from their 20s to their 80s -- announced by Metro Tokyo on March 19. One of them, a man in his 80s, is reported to be in serious condition.

The latest cases have brought the total number of infections in the capital to 118.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://mainichi.jp

Date Posted: Monday, March 23, 2020



About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.