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Braze Reveals New Features and Partnerships to Help Brands Use Customer Data for Future Growth #contactcenterworld "In order to take advantage of the new opportunities that lie ahead, brands must future-proof their businesses for sustainable growth," said Kevin Wang, Senior Vice President of Product at Braze. "Renewed economic optimism presents heightened expectations and increased competition for consumer attention, and these new offerings will help brands drive business growth across engagement, retention, and revenue." "Together, Braze and Amperity offer a tightly integrated solution that empowers brands to form a holistic 360-degree view of their customer, act on insights and deliver highly personalized campaigns at scale," said Kabir Shahani, CEO at Amperity. "Our participation in the Braze Alloys partner ecosystem helps our mutual customers unlock the true value of their first-party data to achieve stronger business outcomes." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, July 23, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |