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Semafone Achieves Avaya Compliance to Further Improve Customer Experience

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Boston, MA & Guilford, UK  22 January 2021 -- Semafone(R), a provider of data security and compliance solutions for a secure and seamless customer experience, announced that its patented data compliance solution Cardprotect Voice+ is compliant with key customer engagement solutions from Avaya (NYSE: AVYA), a global provider in solutions that enhance and simplify communications and collaboration.

Cardprotect Voice+ enables businesses to accept payments over the telephone while ensuring that their customers’ sensitive payment data and personally identifiable information (PII) is securely routed directly to the payment service provider (PSP). As the data never enters the merchant businesses’ network infrastructure, the risk of a data breach or fraud occurring is significantly reduced and PCI DSS compliance is dramatically simplified. The application is now compliance-tested by Avaya for compatibility with Avaya Aura R8.1.

Marc Cremer, Semafone EVP of Sales, North America, said; "Being a member of the DevConnect program is great news for our customers, offering them seamless deployment with Avaya’s solutions. Our products are all certified to the highest possible data security standards and we are delighted that Cardprotect Voice+ has passed Avaya’s compliance testing with flying colors."

Eric Rossman, Vice President, Partners, Developers and Alliances, Avaya said: "We were impressed by Semafone’s commitment to the most rigorous security standards and their unwavering commitment to data security best practices. It is important to us that our customers can confidently choose from third-party solutions, and Semafone’s compatibility ensures the best possible service for our customers."

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Date Posted: Friday, January 22, 2021



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