#contactcenterworld

Vancouver, WA, USA, July 31, 2023 - Cyber Acoustics, a manufacturer of computer peripherals used in schools, businesses, and homes, announced four new headsets designed for call and contact centers. Working collaboratively on technology and design with some of the world’s largest BPOs, these partners stressed the importance of having top performing, reliable, durable, and comfortable headsets at optimal prices.

The result is four new headsets catered to the needs of the contact center industry, which are the AC-204ENC Stereo Headset, the AC-104ENC Mono Headset, the CA Essential Wireless HS-1500BT and CA Essential ANC & ENC Headset HS-1500USB. All four models feature Environmental Noise Cancelation (ENC) that minimizes background noise so customers can hear the call center agents more clearly. The HS-1500BT and HS-1500USB also include Active Noise Cancelation (ANC), which reduces background noise so the call center agents can better hear the customer.

"Having built affordable products for demanding education environments for many years, we are uniquely equipped to address the needs of call centers and BPOs because we know what it takes to deliver a high-quality, affordable product," said Steve Erickson, COO at Cyber Acoustics. "We have taken this experience, invested in technology, and listened closely to the needs of our BPO partners to develop headsets that address their biggest pain points. These new headsets reflect that feedback."

These products are available globally and Cyber Acoustics provides flexibility based on the needs of each individual partner and customer.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.globenewswire.com

Date Posted: Tuesday, August 1, 2023