© ContactCenterWorld.com
www.ContactCenterWorld.com

eGain in KMWorld 100 —Recognized for AI Innovation

#contactcenterworld

Sunnyvale, CA, and Newbury, UK March 13, 2018 -- eGain (NASDAQ: EGAN), a provider of cloud-based customer engagement solutions, announced that it has been named to the KMWorld 2018 list of 100 Companies That Matter in Knowledge Management. Published in KMWorld’s March 2018 edition, the list has been compiled by editors, analysts, experts, and users over the course of the year.

According to Sandra Haimila, Editor, KMWorld, "Knowledge management now encompasses artificial intelligence, machine learning and digital assistants." She further said, "The companies we have chosen for our 2018 list of 100 Companies That Matter in Knowledge Management have proven their stuff in these emerging domains as well. We are impressed and sometimes bowled over by what they offer."

#contactcenterworld

Date Posted: Wednesday, March 14, 2018



About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.