© ContactCenterWorld.com
Jenne Cloud Services Brokerage Partners with Playvox and Expands Market Reach #contactcenterworld Jenne Cloud Services Brokerage’s agents will have access to Playvox’s suite of cloud-based applications that equip contact center teams, workforce managers, quality analysts and leaders with the tools and real-time intelligence needed to create healthy work environments and superior customer experiences. "Playvox is a globally recognized software leader in workforce and quality management," said Shawn Berry, senior vice president of global cloud sales, Jenne Cloud Services Brokerage. "We couldn’t be more excited to add Playvox to our extensive portfolio offering. The company’s platform was born in the cloud and its digital-first mindset is the perfect offering to help Jenne’s valued agent partners deliver a custom, best-in-class solution." "Jenne has a reputation for bringing innovative solutions to market through its extensive partner network," said Carver Matheidas, vice president of channels, Playvox. "We’re thrilled to join with this industry giant to bring Workforce Engagement Management for the digital era to the ever-changing customer experience market." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, July 26, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |