BT Welcomes IR to Adastral Park
London, UK, Nov, 2018 -- IR, a global provider of experience management solutions for unified communications (UC) and contact centers, is delighted to join Innovation Martlesham located at Adastral Park in the UK. Innovation Martlesham is a ‘collaborative ecosystem’ created by a cluster of 100 high-tech IT company’s.
Another step forward in the BT and IR partnership.
With a strategic partnership that spans more than 12 years, IR Prognosis also known as One Cloud Monitoring now helps manage seats across on premises, hybrid and cloud deployments. This provides BT customers with a real-time dashboard view over multi-vendor technologies including Unified Communications, Contact Centre and Call Recording Assurance, simplifying troubleshooting with granular call quality data and providing early alerting to ensure an end to end customer experience.
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Monday, November 5, 2018
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