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Rise in Calls to Childcare Helpline in Mysuru #contactcenterworld In the past seven months, activists answering calls made to the helpline have attended to more than 950 queries and helped prevent child marriages, get kids who were forced to drop out back to schools and reunite children, who were deemed lost with, their families. In Mysuru, the helpline is managed by personnel who are part of the Rural Literacy and Health Programme, and activists from the Nisarga Foundation. Prior to 2021, the personnel attended to 1,100 calls each year, on average, however, the number has risen sharply following the activists' decision to educate teachers, ASHA and anganwadi workers about the benefits of seeking support. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, November 2, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |