© ContactCenterWorld.com
Swisscom and Amazon Web Services Reaffirm Strategic Collaboration #contactcenterworld With the launch of the AWS Europe (Zurich) Region coming in the second half of the year 2022, Swiss customers will have additional cloud usage options with data storage in Switzerland, which Swisscom is very pleased about, and which will provide an additional innovation boost to further increase Swiss competitiveness. "This collaboration will combine the full innovation power of AWS with Swisscom’s comprehensive portfolio of ICT services and local roots," said Urs Lehner, Head of Business Customers at Swisscom. "Our joint offerings will be the catalyst that gives Swiss companies a technological edge, especially in highly regulated industries. The experience gained from our own migration to AWS allows us to pass on this expertise to our customers to support them with their cloud transformation." Yvonne Bettkober, General Manager Switzerland and Austria, Amazon Web Services, added, "We are delighted to expand our strategic relationship with Swisscom to support Swiss companies accelerate the adoption of cloud solutions as well as develop innovative new services and products. The new AWS Europe (Zurich) Region will add momentum to our collaboration and help customers take full advantage of the cloud. By combining Swisscom’s own transformation experiences with the breadth and depth of AWS cloud capabilities, Swiss customers will benefit from the highest level of cloud expertise and support to migrate mission-critical workloads to AWS, accelerate the modernisation of their technology landscape and monetise their data using AWS machine learning and analytics services." Swisscom is transitioning to a cloud-native approach. As part of this, in 2021 Swisscom selected AWS as its preferred cloud provider for its own enterprise IT. Swisscom is pursuing a cloud-first strategy and is using AWS to increase IT flexibility, improve operational efficiency and accelerate time to market for new features and services. The migration to AWS is part of Swisscom’s transformation from a telco to a technology company. Currently, Swisscom is working with pilot applications to gain experience for the bigger steps to come. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, May 11, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |